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Workforce/Competency

Workforce Enablement

OS assists clients with organizational enablement by developing Total Workforce Management programs.

We understand the knowledge drain in the industry due to workforce turnover and institutional knowledge gaps. That’s why we offer comprehensive workforce enablement and management solutions to map your employees’ competencies and identify training plans to address any deficiencies. Equally important, we help you create policies and procedures, define organizational capabilities, determine roles and responsibilities, identify key management gaps, build training and competency programs, and insulate your entire organization from the consequences of workforce change.

No matter how large an organization is, individual people still power it. People are the measure of the true strength of a company. We’re ready to assess the workforce you have today, determine your needs for tomorrow, and help you implement a sustainable long-term workforce solution. Imagine the possibilities when your organization is powered by a competent, optimized workforce. OS’s cutting-edge moblity solutions enables companies to move away from traditional procedures on the shelf to work instructions on a tablet in the field.

From developing job role maps and competency assessments to creating training guides, process description manuals, large control diagrams, and computer-based training content, OS can deliver turn-key programs.

Companies who focus on a foundation for Total Workforce Management, can effectively manage their staff, and contractors much more efficiently in today’s dynamic market for human capital.

Competency

Success starts with competency. Companies need to clearly define job roles by creating job role maps that account for levels of training, supervision, and experience necessary to make decisions in normal, transitional, or abnormal operation situations. Equally important, we help you create policies and procedures, define organizational capabilities, determine roles and responsibilities, identify key management gaps, build training and competency programs, and insulate your entire organization from the consequences of workforce change.

Training

Training can be in the classroom, on the job, or computer based. Best-in-class training procedures include simulation to test personnel under job strain (i.e. how to deal with abnormal situations); and using augmented or virtual reality to give a much deeper, immersive experience. While giving new personnel procedures during the initial orientation training is useful, implementing training with job aids such as large control diagrams (LCDs), process description manuals (PDMs), and training guides (TGs) improves retention.

Once job roles are established, competency assessments can identify gaps in employee skills – where existing employee skills don’t match the skills required by that employee’s job role. The gaps can then be used to create a training plan. Training matrices need to be constructed to identify required training by role including safety critical training.

Total Workforce Management

OESuite™ provides a comprehensive workforce management software platform with all the features you need.

  • Gather data from the field
  • Report incidents
  • Address human factors
  • Manage onboarding of new staff
  • Create job role maps
  • Assess competency
  • Create a training plan
  • Empower frontline workers with procedures
  • Deliver remote computer-based training and simulations
  • Manage organizational and personnel changes
  • Control work
  • Manage operator rounds, operator logs, and more

Procedural Automation

Procedural automation, simulation, and job aids all enable real-time decision support, and all of these together lead to total workforce management. In addition, Management of Organizational and Personnel Change (MOC) is the binding component to ensure that as information changes, proper information links operate to integrate the moving parts.

Empowering your workforce through a cloud-based platform enabling comprehensive and accurate information with business process integration reduces the impact of churn. As staffing needs are identified, key roles can be filled without exposure to unacceptable risks.

Business Benefits

Workforce Benefits graphic

Services

Companies need to transcend traditional paper-based and traditional training-based approaches to achieve a resilient workforce.

Training/Competency Ramp graphic

Figure 1 – Progression from Initial Training through Sustained Competency

The purpose of creating a competent workforce is, at heart, to reduce human error and the potential for incidents.  Achieving competency requires integration with training, personnel change, and procedure management.

Companies who focus on integrated competency coupled with training and personnel change can more effectively manage their workforce, including contractors, contingent or short-service employees, and changing environments. Procedural automation, simulation, and job aids all enable real-time decision support, and together lead to total workforce management.

Companies who make a paradigm shift to this new framework will begin to see improvements in business performance and profit, and reduced equipment failures and/or safety excursions. Operational Sustainability, LLC can help you evaluate where you are on the progression, map out a plan to move you forward, and through OESuite™, we can help you get there.

Technical Content

How Does OESuite™ Help Address Workforce/Competency?

Workforce alignment wheel

Integrations

Total Workforce Management focuses on operationalizing human capital – while optimizing human performance. A competent workforce is one key to improving safety performance and reliability. Moving away from a heavy focus on traditional training to a mobile-enabled workforce where workers can leverage procedures and key engineering information in the field at the point of work helps reduce human error, while enabling more efficient execution of tasks.

To achieve this outcome, some key integrations include:

  • Training with Competency
  • Incident, CAPA, and MOC
  • Procedures available on tablets
  • Work Permits with Work Orders
  • Assessing competencies with Personnel Changes
  • Operator Rounds with Operator Logs and Shift Handover

All of these and more can be achieved through the OESuite™ software platform.

Testimonials

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