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Management of Change

Management of Change

Management of Change (MOC) is perhaps the most difficult business process to embed in an organization. Operational Sustainability takes a holistic approach to Management of Change that drives our roadmap for MOC. The policies, standards, procedures and field guides we’ve produced will help organizations who need to bring clarity, consistency, and documentation to bear within their facilities and culture. Whether your struggle is drafting a PSSR Policy, a Management of Organizational Change Policy, or an Alarm Change Procedure – we can help. Trust our industry experts for content you can either put into use right out of the box, or can customize to fit your organization’s needs.

integrated world of MOC


Management of Change is perhaps the most difficult business process to implement at a facility.

In advanced operating cultures, MOC extends beyond compliance to become an effectiveness and efficiency solution with a significant positive impact on profitability. Done well, MOC can drive down operating costs; but all too often, MOC is vetted out in isolation without full business process integration and then cannot deliver the full potential for business benefits. Our team can help you assess, plan, implement, and improve your MOC process.

Technical Content

Operational Sustainability, LLC® assists clients with Management of Change by developing business processes, standards, policies, procedures, and field guides. The Operational Sustainability OESuite™ software effectively addresses all aspects of change from an integrated perspective, including facility, technology, and personnel changes. Our Management of Change software comes with pre-configured MOC templates, reports, and dashboards.


A robust MOC solution incorporates a Pre-Startup Safety Review (PSSR) process step. The PSSR is meant to assure that all punch list items are complete, procedures are updated, and training on the change is conducted prior to startup. PSSR is usually facilitated by a series of checklists that help determine that construction is in accordance with design specs and more simply that bolts are tight, safety showers functional, alarms audible, and a host of other issues all based on the scope of the change. A PSSR can be a standalone activity (i.e., Ad hoc Maintenance).

MOC regulates direct modifications to refining and chemical processes as well as changes that have indirect impact such as personnel changes. It is designed to require change review and approval in order to prevent process safety incidents. Performing MOC well delivers additional payback including fewer unplanned outages since equipment uptime will be increased and startups decreased. MOC is a core framework element for Intelligent Operations leading to Operational Excellence.


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