Project Manager

Position: Project Manager
Date Posted: March 20, 2024
Open: Filled
Location: Houston, TX

Job Summary:

This position is responsible for managing software implementation and consulting services projects. The Project Manager will lead a variety of different types of projects including application configuration and implementation, system integration, and subject matter consulting and assessments. This includes ensuring project results are of the highest caliber, with a clearly articulated scope and quantifiable business benefit/value realization.

Specific Accountabilities/Responsibilities:

  • Manages project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
  • Understands the business benefits of a project by grasping business performance indicators and mapping them to goals of IT projects.
  • Maintains relevant metrics that help the client and team see how they are doing (project plan, status reporting, resource planning, sprint burn down charts, etc.).
  • Proven capability of managing multiple priorities effectively and efficiently with ability to perform under tight deadlines and demonstrate problem solving approach while maintaining strong integrity
  • Manages, and appropriately escalates, delivery impediments, risks and issues, including reaching out to the larger company network for impediment removal.
  • Coordinates the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.
  • Conducts project retrospectives and creates a recommendations report in order to identify successful and unsuccessful project elements.
  • Acts as an agile Project Manager with a focus on guiding the teams towards improving the way they work, servant leadership.
  • Acts a liaison between developers and operations teams and fosters better communication between the functions, ensuring cross-team coordination.
  • Executes projects according to SOWs and produces memos and invoices as directed in SOW.
  • Minimizes impact of change on project delivery.
  • Ensures end user needs are met to drive adoption.
  • Adheres to internal standards, policies and procedures.
  • Performs other duties as assigned.


  • Bachelor’s Degree and minimum 5 years of experience in project management with an emphasis on software implementation, including all aspects of process development and execution.
  • Advanced oral and written communication skills.
  • Advanced decision-making skills and exercises good judgment regarding when and how to escalate issues.
  • Excellent communication skills required to interface with multiple levels of the organization.
  • Strong problem-solving skills with ability to clearly articulate issues and concerns and recommend solutions to management.
  • Knowledge and experience with Lean, Six Sigma, Kanban, Kaizen, Servant Leadership a plus.
  • Takes accountability and demonstrates effective judgment and learning agility.
  • Encourages collaboration and easily gains trust and support of peers.
  • Strong interpersonal skills; able to work collaboratively as part of a diverse team (customers, developers, testers, business analysts, managers, executives, etc.) at all levels.
  • Strong self-organization and self-management skills.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Must be self-aware and willing to adapt to changing work environment.
  • Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
  • Ability to read communication styles of clients, team members and contractors who come from a broad spectrum of disciplines.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
  • Must be able to learn, understand, and apply new technologies.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

Supervisory Responsibilities:

Supervises others: No
Has hiring and terminating responsibilities: No

Travel Requirements:

Travels: Yes
Percent of time: 30%

Minimum Candidate Skills:

  • Self-starter who is detail-oriented, organized and able to work independently while supporting the needs of the team.
  • Excellent oral and written communication skills.
  • Strong decision-making skills.
  • Flexibility to accommodate a dynamic schedule particularly during quarter end close cycles.
  • Ability to learn quickly, adapt and stay on task during extended periods with little or no direct supervision.

About OS:

Operational Sustainability® helps companies develop comprehensive strategies for achieving Operational Excellence with focus on improving underlying work processes, getting cultural buy-in, and enhancing efficiency, without compromising your privilege to operate.


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