Companies today manage their action items, recommendations, and findings in siloed systems. These systems are often ineffective, limit visibility back to the corporate leadership, and fail to manage action items to closure at a site level in a timely manner.

Corrective & Preventive Action Item Management + Mobile

Leverage numerous risk assessment techniques from our interoperable OESuite® Process Risk and Incident Management + Mobile Modules for corrective actions (i.e., 5-WHYs, Bowties) and preventive actions (i.e., FMEA/FMECA, Hazard and Operability Study (HAZOP)). Users can also track and document non-conformances (i.e., product quality, production losses) in the Incident Management + Mobile Module.

Process Risk Module – Process Hazard Analysis (PHA) Study
Figure 2 - OESuite® Process Risk Module – Process Hazard Analysis (PHA) Study

The OESuite® CAPA + Mobile Module is highly configurable, allowing clients to build and modify their own workflows, reducing the need for consulting support after initial configuration. Users can also:

  • Manage action items to closure by CAPA type through robust workflows
  • Track action items in parallel as part of the overall recommendation being implemented
  • Screen and review complex CAPAs before formal acceptance for implementation
  • Empower personnel with appropriate securities to bypass the review process
  • Generate email notifications that can be set at different stages of the workflow
  • Build comprehensive reporting dashboards based on user roles
  • Prioritize recommended follow-through based on available budget and resources
  • Gain insights into the potential consequences of action items
  • Evaluate mitigated and unmitigated potential with the OESuite® Risk Ranking Function
  • Aggregate action items, then prioritize them by due date and risk ranking in the OESuite® My Obligations Dashboard
CAPA + Mobile Module Workflow
Figure 3 - OESuite® CAPA + Mobile Module Workflow
CAPA + Mobile Module Dashboard
Figure 4 - OESuite® CAPA + Mobile Module Dashboard
My Obligations Dashboard
Figure 5 - OESuite® My Obligations Dashboard

The OESuite® CAPA + Mobile Module is also interoperable – meaning, all key systems and areas work together from shared data and a shared operational view to achieve Operational Excellence – with all other OESuite® modules. This leads to more cohesive, efficient CAPA work process execution, and better data accuracy and effective work execution across an organization.

CAPA + Mobile Interoperability Model
Figure 6 - OESuite® CAPA + Mobile Interoperability Model

Through the inherent interoperability of OESuite®, users can:

  • See where they are at any point in time with respect to closing out action items, recommendations, and findings
  • Manage actions produced from supporting work processes within a single clearinghouse to ensure all impending obligations are given uniform prioritization
  • Enact mitigation steps to be managed as CAPAs from the OESuite® Enterprise Risk Management Module
  • Link to engineering information in the OESuite® Document Management + Mobile Module and leverage our integration to Microsoft SharePoint
  • Enable findings to trigger CAPAs from the OESuite® Operator Rounds + Mobile Module
  • Allow shift activities to trigger CAPAs from the OESuite® Operator Logs Module
  • Spawn work notifications and work requests from CAPAs in the OESuite® Work Management + Mobile Module or other leading work order systems (i.e., SAP PM, IBM Maximo)
  • Enable recommendations from the Corrosion Control Documentation, Lifecycle Costs, and Asset Criticality to be triggered from the OESuite® Asset Analysis Module and managed in the OESuite® CAPA + Mobile Module
  • Leverage the OESuite® Tag Function in all interoperable OESuite® modules to generate CAPAs when limits are triggered based on the tags or Integrity Operating Windows (IOW)
  • Generate additional processes, workflows, and sub-actions (i.e., approvals, reviews) in other OESuite® modules through the OESuite® Manage As Function

Ensure nothing falls through the cracks with the OESuite® CAPA + Mobile Module.

The CAPA + Mobile Module is a key component of these OESuite® Frameworks and Solutions:

  • APM Framework
  • EHS Compliance Framework
  • Operations & Production Framework
  • Process Safety Framework
  • Workforce Framework
  • Capital Projects Solution
  • Contractor Safety Management Solution
  • Failure Elimination Solution
  • Mechanical Integrity Solution
  • PSI Solution
  • Quality Management Solution
  • These are the core functions in all OESuite® Modules:

    • Ad Hoc Reporting
    • Archiving
    • Asset Registry / Navigation
    • Audit Trail
    • Calculation Engine
    • Coordination Compliance
    • Configurable Notifications
    • Damage Mechanisms
    • Data Export / Import
    • Document Links / Attachments
    • Form Builder
    • Integration / Connectors
    • KPI Manager
    • Material Library
    • Mobile Applications
    • Module and Hierarchy Specific Security
    • Multi-Lingual / International Formatting
    • My Obligations / Calendar
    • My Subscriptions
    • Obligation Reassignment
    • OE View
    • Planning / Scheduling
    • Portal
    • RACI Chart
    • Redlining
    • Report Builder
    • Risk Ranking
    • Risk Registry
    • Robust Search
    • Single Sign On (SSO)
    • Standard Reporting
    • Tags
    • Verification
    • Visual Operations
    • Workflow (Initiate, Approval, Execution, etc.)

    For more information email us at or call (713) 355-2900.

    OS overview

    Operational Sustainability® makes operational excellence simple.

    Succeeding in today’s complex, highly-regulated industries depends on how well your company manages operational risk and enables operational discipline. Our world-class advisory services and our industry-leading cloud-based, highly configurable software work together to enable your company to achieve operational excellence. To implement OE 4.0 and sustain operational integrity, companies must balance production goals with reliability, safety, and human and environmental factors. We identify and help you solve any issues to move to a real-time, mobilized risk-aware culture. With an average of more than 30 years of industry experience each, our advisors can design a solution tailored to your company’s culture and needs.

    Learn how Operational Sustainability can advise your workforce through our consulting services and support your journey to operational excellence through our OESuite® software platform. See our full slate of free webinars, white papers, detailed module information, and scheduled workshops online at

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